FAQ

Find the answers to our students’ most frequently asked questions here.

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Private Lessons

  1. By registering, you have automatically received a free trial lesson in your account. 
  2. In the website menu on top, hover over private lessons and click on teachers.
  3. Choose a teacher you like.
  4. Click on the Book button.
  5. Set your correct timezone.
  6. Check your teacher’s schedule and select the time and day for your trial lesson.
  7. Make sure to select Free Trial Lesson in the lessons dropdown.
  8. Press Schedule.
  9. Visit your scheduled lessons in your account.
  10. If everything went well, you will find your scheduled trial lesson in your account.

  1. Log into your BLS account. 
  2. In the upper menu, click shop to visit the online shop.
  3. Choose the kind of Serbian lesson you wish to buy.
  4. Select the amount of lessons you wish to buy.
  5. Click on the buy now button.
  6. Enter your billing information.
  7. Read and agree to the website’s terms and conditions.
  8. Press Place Order.
  9. Visit the private lessons tab in your account.
  10. If everything went well, you will find your purchased lessons in your account.

  1. After purchasing your lessons in the online shop, you will see them in your account.
  2. In the website menu on top, hover over private lessons and click on teachers.
  3. Choose a teacher you like.
  4. Click on the Book button.
  5. Set your correct timezone.
  6. Check your teacher’s schedule and select the time and day for your private lesson.
  7. Make sure to select the right type of lesson in the lessons dropdown.
  8. Press Schedule.
  9. Visit your scheduled lessons in your account.
  10. If everything went well, you will find your scheduled lesson in your account.

  1. Press the my account button in the upper right corner of the website.
  2. Visit the private lessons tab.
  3. Scroll to upcoming lessons.
  4. Find the lesson you wish to cancel or reschedule and click cancel.
  5. Your lesson credit will appear under the unscheduled lessons section and you will be able to use it again to book another lesson.

Group Course

  1. Please visit the Group Course page in the menu on top of the website. 
  2. Read the text carefully and follow all steps.
  3. Once you have finished all steps, we will get back to you by the 20. day in the month to confirm whether a group has been formed for your language level and availability.
  4. You will be asked to pay the course fee in our online shop by the 25. day of the month. 
  5. Once the course fee is paid, you will be ready to start. All further information will be sent to you via email.

Yes. The group course is charged as a recurring subscription and will renew every month on the same day until you decide to cancel. 

Yes. If you decide to stop with the group course or simply take a break, you can cancel your subscription at any time. Please inform us if you plan to cancel or pause your subscription.

  1. To cancel your subscription, please visit https://belgradelanguageschool.com/my-account/. 
  2. Visit the Group Course Subscriptions tab.
  3. Find your subscription.
  4. Click on view.
  5. Click on cancel subscription.
  6. You will have the option to reactivate your subscription if you decide to continue with the course after a break.
  7. Alternatively, you can also send us an email to [email protected] and we will cancel the subscription for you.

We form the groups according to the level and availability of the course participants. Before you purchase your subscription, we will ask you to fill in a form to indicate what times and days of the week would be convenient for you. Once the groups are formed and the course times are confirmed, you will be asked to purchase the subscription as described above.

The groups always between two and five students large. We keep them small intentionally in order to allow for an active participation of every student and a better learning experience.